The crew

Nausicaa’s “crew”

Nausicaa’s social policy has encouraged employees to give strong commitment and support to the company project: an ongoing quest for excellence in the services offered to the public, combined with the know-how of its staff. 

Versatility

Nausicaa’s staff have developed a highly versatile approach in order to provide a constantly improving service for visitors and more people in contact with the public if necessary. The public is therefore always offered the highest quality of reception, even at peak periods and other busy moments.

Training

There is an ambitious vocational training policy for employees, which aims to develop their abilities and provide a continuity of knowledge within the company: skills, scientific and technical training... The strategy also helps staff gain a mastery of new technologies as they appear so that they are always at the forefront (filtration, fibre optics, IT, Internet, etc.). Passing on the Nausicaa message is also taken into consideration, with a view to increasing its impact on the public. Nausicaa’s staff are therefore trained in public speaking.

Awards

Nausicaa’s know-how has been rewarded by prizes, medals and diplomas:

• Gold medals for tourism awarded by the Secretary of State for Tourism, Mr. Léon BERTRAND
• Centre of Excellence for Education in the Marine Environment, awarded by UNESCO
• "Tourisme & handicap" label
• Nord-Pas-de-Calais Regional Tourist Authority Trophy for the quality of reception
• 1st prize for the medical training of sea lions at IMATA
  
  

 

Exchange of know-how

• Over 60 trainees received
• Teams from other tourist centres are received for training courses dispensed by Nausicaa staff: training for zoo managers, aquarium trainers, marine mammal trainers, shop managers, etc...
• Participation at conferences and on professional bodies: Global Forum, “Grenelle de la mer” (national debate on the sea), World Ocean Network, Shop club federation, Aquarium Curators’ Union, “Opale Meeting”, “Maison de la France”, Nord-Pas-de-Calais Regional Scientific Committee for the region’s natural heritage, etc....
• External assignments involved in programming, setting up and managing projects for other aquariums: Mare Nostrum in Montpellier, Maréis in Etaples, Genova Aquarium, etc...