Vaccination pass and health pass information

Nausicaá offers you the best possible conditions for your visit

Following the latest government announcements, the Vaccination Pass and the Sanitary Pass are suspended: it is not necessary to present them to access Nausicaá.

Wearing a mask

Wearing a mask is not compulsory to access Nausicaá.

CLEAN HANDS

There are self-service hand disinfection points at the entrance and all along the visit.

Frequent Asked Questions

Below you will find the answers to some questions relative to the measures we are taking to offer you an optimum visiting experience.

FAQ - COVID 19

I have an annual subscription, should I book my visit to the site?

All season-ticket holders can access the National Sea Centre freely. You will be asked for your Pass at the access control.

I bought a ticket from my Works Council or from a ticket reseller, do I have to book ?

We invite you to go to the Nausicaá access control with your printed ticket and proof of identity.

Will I nevertheless be able to buy an admission ticket on the spot ?

Tickets can be purchased on site directly at the cash desk or at the ticket distributors. Depending on the attendance, a waiting time is possible.

I am entitled to a special rate, what must I do ?

We have put the special rate tickets on sale on our website to avoid queues at the ticket office and to allow us to ensure perfect management of the flows of people. You can therefore buy your ticket on our website and, like all the other visitors, book your timeslot. However, at the access control you will have to go and see an attendant who will ask you produce evidence justifying the special rate. Failing that, you will be asked to settle the difference at the ticket office between the full rate and the special rate that you have already paid.

Special rates are available for the following people: seniors (over-sixties), students, job seekers, people with a ‘large family’ card (SNCF only) and people with a disability.

Must I wear a mask to see the NAUSICAÁ exhibitions ?

Wearing a mask is not compulsory to access Nausicaá.
We will update this measure according to the hygiene recommendations and to our assessment of any such changes.

Are certain parts of the exhibitions closed ?

Our exhibitions are open and accessible to everyone.
These measures will be adapted like all the others in line with our assessment and with the health recommendations made by the government.

Are the catering spaces open ?

Our crew welcome you to the Calypso Café, accessible from the Hall of Nausicaá, and the Tropical Lagoon bar, accessible from the Exibition « Mandkind and Shores ».

Have you taken any special disinfection measures for the re-opening of NAUSICAÁ?

Our maintenance department ensures the regular cleaning of the toilets and exhibition spaces. With the COVID-19 crisis, we have increased the frequency with which our teams clean these areas. You will see a traceability sheet on the door of each toilet area indicating when our maintenance team last passed. The soap in the dispensers in the toilets has been replaced with disinfectant soap, and you will also find hydroalcoholic gel dispensers there. The bannisters, door handles, screens and lift keyboards are disinfected several times a day. We have installed hydroalcoholic gel dispensers in the places where there are interactions between people.

Will there be audio-guides and pushchairs available, and will I be able to access the left-luggage lockers ?

Yes.

I have a Voucher further to the cancellation of my booking during the lockdown period.

Contact our booking office on +33 3 21 30 99 89 or using our contact form.

When do you advise me to come to Nausicaá?

In order to guarantee health security conditions and optimal visiting comfort, the time-stamped E-ticket allows better management of flows upon entry and in all exhibitions at any time of the day.